Privacy Policy - Quantum AI

1. Information We Collect

When you register an account or use the Quantum AI platform, we may collect the following categories of information:

  • Personal identification details such as full name, email address, phone number, and residential address

  • Financial and payment-related information required for deposits and withdrawals

  • Trading-related data, including transaction history, portfolio activity, and investment preferences

  • Technical and usage data, such as IP address, device type, browser information, cookies, and activity logs

We only collect information that is necessary for providing and improving our services.

2. How We Use Your Information

The information we collect is used for legitimate business and compliance purposes, including to:

  • Create, manage, and maintain your Quantum AI account

  • Provide access to trading services across cryptocurrency, Forex, CFDs, and equities

  • Verify user identity and meet KYC and AML obligations

  • Enhance platform security and detect or prevent fraudulent activity

  • Improve platform functionality through analytics and system optimization

  • Communicate important service updates, regulatory notices, or account-related information

We do not use personal data for purposes that are incompatible with those described above.

3. Data Sharing and Disclosure

Quantum AI does not sell or rent personal information. Data may be shared only in the following circumstances:

  • With licensed brokerage partners and financial service providers integrated into the Quantum AI ecosystem

  • With regulatory or governmental authorities where disclosure is required by law

  • With trusted third-party service providers (such as IT infrastructure, payment processors, and security providers) operating under strict confidentiality and data protection obligations

All third parties are required to process data in accordance with applicable privacy laws.

4. Data Security Measures

We implement appropriate technical and organizational safeguards to protect personal information against unauthorized access, loss, or misuse. These measures include encrypted data transmission, secure servers, controlled access systems, and ongoing security monitoring.

Additional account protection measures, such as multi-factor authentication, are used where appropriate to enhance user security.

5. Your Rights as a User

In accordance with South African data protection laws, you have the right to:

  • Request access to personal information we hold about you

  • Request correction or updating of inaccurate or incomplete data

  • Request deletion of personal information, subject to legal and regulatory obligations

  • Withdraw consent for certain communications, including marketing messages

Requests can be submitted through our support channels and will be handled within a reasonable timeframe.

6. Cookies Policy

Cookies and similar technologies are used to support platform functionality, analyze usage patterns, and improve user experience. You may disable cookies through your browser settings; however, some features of the platform may not operate correctly as a result.